Help Center
This help page contains a description of all site tools, as well as the answers to the most frequently asked questions. Check below:
- General
- How do I start a new book?
- How do I register?
- Do I have to pay for the services offered by Bookess?
- Where can I report a safety issue or a bug?
- How do I get my medal?
- Can I add books written by other authors?
- What is the “Embeddable Book”?
- How do I install the “Embeddable Book”?
- My account was disabled. What happened?
- Users
- I did not get my e-mail validation. How shall I proceed?
- Several resources seem to be disabled. What could be the problem?
- How do I hide my profile from unregistered users?
- What is the function "Register with the author" used for?
- I forgot my password. How can I recover it?
- Why can't I upload my display / book picture?
- I changed the language of my panel, but nothing happened.
- What's the address of my page?
- Books
- How do I rate my book?
- How do I write multiple pages using the editor?
- How do I mark a page?
- How do I view the suggestions regarding my book?
- I sent my suggestion, but it's not being shown. What happened?
- What happens if my rating does not meet the contents of my book?
- What are keywords and what are they used for?
- What is "Book Completed" used for? What happens if I use it?
- What is "Send Suggestions" used for?
- Do I have to register to start a new book?
- Do I have to register to read a book?
General
How do I start a new book?
On the middle menu, click on “Start Book” and follow the steps described.
How do I register?
On the top menu, click on “Sign Up”.
Do I have to pay for the services offered by Bookess?
All the services provided by Bookess are free. Feel free to use them, there are no restrictions!
Where can I report a safety issue or a bug?
To contact us, scroll down the page and click on "Contact Us".
How do I get my medal?
Bookess awards great site writers. Those whose books achieve a previously defined (undisclosed) number of viewings get either a Gold, Silver, or Bronze medal according to their merit.
Can I add books written by other authors?
Users are not allowed to add books by other authors. For more information, please read our Terms of Use.
What is the “Embeddable Book”?
The Embeddable Book is a system that helps you to disseminate your book. After adding a code to your website, it automatically will put a summary of your book at the disposal of your visitors so that they may get to know your work.
How do I install the “Embeddable Book”?
Installing the “Embeddable Book” on your website is very easy! Copy the code from the page of the book of your choice and paste it between the <body></body> tags of your source code.
My account was disabled. What happened?
An account usually gets disabled when its user has violated some rule of our Terms of Use. If you cannot identify the violated rule or wish to appeal against the decision, please contact us.
Users
I did not get my e-mail validation. How shall I proceed?
To resend your validation code, follow the steps below:
- Click on “My Account”.
- In the menu, on top, click on “Activate Account”.
- Check if your e-mail address is correct. If it is, click on “Resend Code”. Otherwise, correct your e-mail address and click on “Change e-mail”. Your e-mail address will be corrected and a validation code is sent to your corrected e-mail address.
Several resources seem to be disabled. What could be the problem?
Unregistered users, or users who have not yet validated their e-mail, have limited access to tools like page markers, create new book, messages, comments, etc.
How do I hide my profile from unregistered users?
To disable that function, follow the steps below:
- Click on “My Account”.
- In the menu, click on “Edit Profile”.
- In the field “Show profile to:” select the option “Registered Users” and click on “Save Changes”.
What is the function "Register with the author" used for?
That resource informs you when the author in question posts a new book. You can register or cancel your subscription at any time.
I forgot my password. How can I recover it?
To recover your password, follow the steps below:
- On the top menu, click on “My Account”.
- In the login window, click on “Recover Password”.
- Enter your e-mail address. Instructions will be sent to your e-mail.
Why can't I upload my display / book picture?
The file you are trying to upload probably exceeds the maximum allowed size (1 Mb) or is not a valid file (only JPEG, GIF, and PNG are accepted).
I changed the language of my panel, but nothing happened.
You have probably selected the language manually. To restore automatic mode, click on "Site", then on "Automatic". In that mode, the language you set should last. If no language is selected, the system tries to detect one automatically. If your language is not available, English is chosen as a default.
What's the address of my page?
All Bookess users get a profile page. Its address is always http://www.bookess.com/profile/LOGIN/.
Books
How do I rate my book?
There are no set rules to rate books. However, rating must meet book contents. Issues such as violence, nudity, and drug abuse are not suitable for minors under 18. Books whose rating does not meet its contents may be disabled until their rating gets corrected. For more information, please read our Terms of Use.
How do I write multiple pages using the editor?
To write multiple pages, click on the "New Page" icon.
How do I mark a page?
To mark a page, click on the marker of the selected page. You need to register to be able to use that resource.
How do I view the suggestions regarding my book?
To view those suggestions, follow the steps below:
- Click on “My Account”.
- Click on “All Books”.
- On the book of your choice, select "Edit / Add Chapters and Pages". Suggestions related to that book can be found on the next page.
I sent my suggestion, but it's not being shown. What happened?
Your suggestions are not shown immediately. The writer evaluates them and decides to accept them or not. His decision will be returned by means of a notification message.
What happens if my rating does not meet the contents of my book?
As stated in our Terms of Use, a wrongly rate book may get disabled until its rating gets corrected.
What are keywords and what are they used for?
Keywords are used to help visitors to find your book in an easy way. Keywords are related to the subject, plot, or anything else that leads them to your book.
What is "Book Completed" used for? What happens if I use it?
That command is used to inform users that you have concluded your book. Once selected, a seal of conclusion is displayed and suggestions related to that book are no longer accepted.
What is "Send Suggestions" used for?
It allows you to collaborate with books written by other authors. After you have sent your suggestion, the author decides if he wants to include it or not. If he does, your collaboration will be part of that book.
Do I have to register to start a new book?
Yes, you do need to register to start a book.
Do I have to register to read a book?
No, you don't need to be registered to read a book.
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